Eligible Items for Return and Exchange

  • We offer refund and/or exchange within 7 days once you received the goods. 

Returnable / Exchangeable

  • The return item must be unworn, undamaged, unused items ,wrong item sent and complete with original packaging .
  • We only allow exchange on the same product (same color/same size). If you would like to receive a different Product or the same Product in a different color instead, please return your Product for a refund. Then place a new order online for the Product you would like.


Non-Returnable / Non-exchangeable

  • Returns or exchanges of incomplete, worn, damaged, used item , soiled products will not be accepted and will be returned to you.


Return / Exchange Process

To return / To exchange a Product, you must inform us of your intention to return or exchange a Product within 7 days once you received the goods . Not accept offered a refund or exchange of any kind after 7 days. To this effect you may:

  1. Initiate the Return: Contact our customer support team via email or our website to start the return process.

    (i) connect to our online shop log in to your account, go to your Order History and complete the online return form by selecting the Product(s) you would like to return and indicating the quantity and reason for return;


    (ii) send an email to [email protected] .

     You will receive an email confirming your return or exchange request. Please follow the instructions below to return the product(s) to 


  2. Pack the Items: Securely pack the items you wish to return.

    – Wrap the Products you wish to return or exchange safely to avoid damage; Place them in their original package, if any, and then inside the shipping box in which you received your order.

  3. Shipping: Customer are responsible for all return / exchange shipping costs. (Includes the round-trip shipping cost for returns or exchanges, as well as any price difference when exchanging for a different item.)
  4. Inspection: Once we receive the returned items, we’ll inspect them for compliance with our return policy.
  5. Refund: Refunds will be issued to the original payment method within 5 business days.




Please note that Products must be returned within 7 days from your request for return or exchange.







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