Delivery Terms

Shipping Options

Domestic Shipping:

    • We offer standard and expedited shipping within the country.
    • Standard delivery typically takes 3-5 business days.
    • Expedited shipping ensures delivery within 1-2 business days.

  2. International Shipping:

    • We ship internationally to select countries.
    • International delivery times vary based on the destination.

Order Processing Time

  1. Processing Time:
    • Orders are typically processed within 1-2 business days.
    • During peak seasons or special promotions, processing times may be slightly longer.

Shipping Costs

  1. Shipping Fees:
    • Shipping costs are calculated based on the order total and shipping method.
    • Customers can view the exact shipping fee during checkout.

Tracking and Notifications

  1. Order Tracking:

    • Once your order ships, you’ll receive a tracking number via email.
    • Use the tracking number to monitor your package’s progress.

  2. Delivery Notifications:

    • We’ll notify you via email when your order is out for delivery.
    • You’ll also receive updates if there are any delays.

Address Accuracy

  1. Correct Addresses:
    • Ensure your shipping address is accurate during checkout.
    • We are not responsible for delivery delays due to incorrect addresses.

Lost or Damaged Packages

  1. Lost Packages:

    • If your package is lost in transit, please contact our customer support.
    • We’ll investigate and assist you in resolving the issue.

  2. Damaged Packages:

    • If your order arrives damaged, take photos of the packaging and items.
    • Contact us within 48 hours, and we’ll arrange a replacement or refund.

Customs and Duties (for International Orders)

  1. Customs Fees:
    • International customers are responsible for any customs fees, taxes, or import duties.
    • These charges vary by country and are not included in our shipping fees.

Returns and Refunds

  1. Returns:

    • Refer to our separate Returns Policy for details on returning items.

  2. Refunds:

    • We process refunds for eligible returns within 7 business days.

Contact Us

If you have any questions or need assistance, feel free to reach out to our customer support team.