Contact

Get In Touch

We would love to hear from you! Whether you have a question, feedback, or simply want to say hello, we’re here to help.

Message Us

Call us

(852) 60456439

Email Us

[email protected]

working Hours

Mon-Fri: 9am–6pm
Sat-Sun: Not in service

MAIL us

Unit 1701, 17/F, Wai Fung Plaza, 664 Nathan Road, Mongkok, Kowloon

F.A.Q.

General Questions

Welcome to our Frequently Asked Questions (FAQ) section. We have compiled a list of common inquiries to provide you with quick answers. If you have any additional questions, feel free to reach out to us using the contact form below. Our team is ready to assist you.

How can I contact your customer support?

Our customer support team is available to assist you. You can reach us through the following channels:

Phone: (852) 60456439
Email: [email protected]
Mail: Unit 1701, 17/F, Wai Fung Plaza, 664 Nathan Road, Mongkok, Kowloon

What are your customer support hours?

Our customer support team is available to assist you from 9AM-6PM. If you contact us outside of these hours, we will get back to you as soon as possible on the next business day.

How long does it take to receive a response from customer support?

We strive to respond to all inquiries as quickly as possible. You can typically expect a response within 48 hours, but during busy periods, it may take slightly longer. Rest assured that we value your inquiry and will respond as soon as we can.

What is your return and refund policy?

We have a straightforward return and refund policy. If you are not satisfied with your purchase, you can return the item within [Insert number] days of receiving it. Please review our detailed return policy [Insert link to return policy page] for more information on the process and eligibility.

What payment methods do you accept?

We accept several payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. Please note that the availability of payment methods may vary depending on your location.